Clara

The most expensive calls a small law firm takes are the ones that never become cases. Paralegals are good people, so they listen, and the day goes. Clara runs the intake call by voice, screens out the venting and the free-advice hunting, and hands back only the leads worth chasing.

Intake is where a small firm's economics are decided, and it is handled by whoever picks up. Someone calls upset, or curious, or looking for free advice, and a paralegal does the humane thing and stays on the line. Multiply that across a week and the firm has spent its most expensive hours on the calls least likely to become work.

Clara takes the first pass. It runs the conversation by voice, asks what the firm would ask, and passes on only what matters, which means the screening quality is a product decision rather than a function of who was at the desk. Being callable before purchase is a deliberate piece of the pitch: intake software is judged on how it sounds, not on how it demos.